This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website http://www.wewlondon.com (herein described as "our site"), whether as a guest or a registered user. Please read these terms of use carefully before you start to use "our site". By using "our site", you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using "our site".

Delivery and Order Cancellation
All United Kingdom orders can take, upto, 20 business days to dispatch. You can cancel your order within 5 days of placing. Send an Email to TROPHYARTS@GMAIL.COM including your order number for reference.

Information about us
Our site is a site operated by Winston, Elizabeth and Windsor. Our main trading address is 160 Warstone Lane, Hockley, Birmingham, West Midlands, England, United Kingdom. We are regulated by The British Jewellery Association of Birmingham.

Accessing "our site"
Access to "our site" is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on "our site" without notice (see below). We will not be liable if for any reason "our site" is unavailable at any time or for any period.
From time to time, we may restrict access to some parts of "our site", or our entire site, to users who have registered with us.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

When using "our site", you must comply with the provisions of our acceptable use policy. You are responsible for making all arrangements necessary for you to have access to "our site". You are also responsible for ensuring that all persons who access "our site" through your internet connection are aware of these terms, and that they comply with them.

Acceptable Use Policy
This acceptable use policy sets out the terms between you and us under which you may access "our site". This acceptable use policy applies to all users of, and visitors to, "our site".
Your use of "our site" means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms of website use.

PROHIBITED USES
You may use "our site" only for lawful purposes. You may not use "our site":

In any way that breaches any applicable local, national or international law or regulation.
In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
For the purpose of harming or attempting to harm minors in any way.
To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards.
To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
You also agree: Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use

Intellectual Property Rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

Privacy
At Winston, Elizabeth and Windsor we see it as a priority to respect our customers privacy. We have provided details of our privacy policy below. In the event that we make any changes to the policy, the information below will be updated immediately. We work hard to comply with the Data Protection Act 1998 and similar legislation

How do we use the information you give us?
We use the information you provide us:to help us deal with your account and we may disclose your details to our third party service providers so that we can process your order; to inform you of products, services, promotions and offers

Customer consent
By using "our site" or any of our related websites, you consent to the information you provide being processed for any of the purposes for using your information as set out herein or in our websites, except where you have chosen to opt out of being contacted by us or third parties. You can also unsubscribe by email in the Customer Service section by selecting remove me from mailing.

Third parties
We will not disclose your details to third parties unless it is for our own marketing purposes or for the following reasons:

Processing payments via Pay pal.
If information is transferred outside the UK, we will ensure the security of that information.

Cookies
Cookies are small pieces of information that are stored by your browser on your computer hard drive.

Cookies are used for the following reasons:
To ensure that items are placed into your shopping basket and orders are processed correctly.